Twelve-hour days are really killer. I don't know how nurses do it. There's really only one a year for us: the Wednesday before Thanksgiving, when we teach five hours of classes and follow that with five hours of parent conferences. In the lull between the two, I squeezed in an impromptu gathering of my French Club officers to plan an upcoming outreach project, wrote the last of my college recommendation letters, and got to use the bathroom approximately three seconds before I exploded.
The meetings fell into a comfortable rhythm after an hour or so, and there were lots and lots of moments worthy of the Secretary's Report. The first mother had made an appointment and come to school just to tell me how much her daughter appreciated my sympathy after she had become emotional in class over a sick family member. Others told me how much my students loved the class, loved me, even loved the tests I gave (I promise I would never make up something that absurd!) They had discovered an unknown passion for the French language or American literature. Some of them were hoping for higher grades next quarter, but they were inspired by the online resources I suggested for extra practice, impressed by the detailed syllabi I provided each quarter, supportive of my high standards and desire to challenge my students to take an active role in their own education. They thought I was doing a great job.
Buried among sixteen wholly productive exchanges, however, was one laced with frustration and negativity. Sixteen to one. In baseball that would be a massacre. In craps it could win you a small fortune. In the grand scheme of things, you can't please everyone, and because one student is just not up to par in one class, one family is clearly not pleased.
So why on earth was I so haunted by the one? When my principal came by to ask how everything had gone, I shared this with her -- and even though it was late, she sat down and commiserated, and reminded me that sometimes there's just nothing you can do. I remarked that because teachers (for the most part) care so deeply for our students and feel each failure and triumph so acutely, it's even more painful when parents imply that we haven't done enough to help their child succeed. It's hitting below the belt. It's kicking us when we're down. It's a guilt trip down a well-worn mental path. Because really, there's a grain of truth in what they're saying: we probably could have done something more, and if we'd thought it would end like this, we would have found a way to.
Finally I promised my principal I would let it go and rethink the situation in the morning, and we said goodbye, and on the way out she promised to say a prayer for me and for my student. I stacked up my papers and turned off the lights and bundled up against the cold and stepped outside into the night, twelve full hours after I'd stepped in.
On the way out in the darkness, the convent chapel was a beacon, flooded with light, and through the window I caught a glimpse of a lone figure in white, kneeling before the altar.
The next morning I received an email of apology. A promise to work harder on communication. A step toward a positive resolution. Why was I so shocked by this development? I'm not sure. There was no reason to be. Sixteen to one is pretty fabulous, but seventeen to nothing? That's nothing short of a miracle.